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Terms of Service

Last updated: March 20, 2026
Home / Terms of Service
Effective Date: March 2026. These terms govern your use of InteractXP services. By accessing this website or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Business Name: InteractXP
Location: New York, NY
Contact Email: hello@interactxp.com

2. Description of Services

InteractXP provides done-for-you AI marketing services specifically designed for local restaurants. Our services include, but are not limited to:

  • Review generation and monitoring across Google, Yelp, and Facebook
  • AI phone system and call management
  • SMS marketing campaigns
  • Google Business Profile optimization
  • Social media content creation and management
  • Lead generation and giveaway campaigns

Services are provided on a monthly basis, month-to-month, with details specified in your Service Agreement.

3. Payment Terms

All payments are processed through Zylvie, our authorized payment processor. By submitting your payment information, you authorize Zylvie to charge your chosen payment method on a recurring monthly basis for the service tier you have selected.

Billing: Monthly, on the same calendar day each month as your start date. Billing will continue until you cancel your service in accordance with our cancellation policy.

Failed Payments: If a payment fails, you will be notified. Services may be suspended if payment is not received within 7 business days of the failed charge.

Refunds: Monthly service fees are non-refundable except as required by law. Early termination does not entitle you to a refund for the current month.

4. Cancellation Policy

You may cancel your service at any time by providing written notice to hello@interactxp.com. Cancellation must be requested at least 7 days before your next billing date to prevent the next monthly charge. Your service will remain active through the end of the current billing period.

Upon cancellation, we will cease providing new services but will not remove existing content or data immediately. Data access and retention is outlined in our Privacy Policy.

5. Limitation of Liability

InteractXP provides services on an "as is" basis. We do not guarantee specific results, including but not limited to: number of reviews generated, call volume, website traffic, or revenue increases. Marketing results vary based on numerous factors including your restaurant's quality, pricing, location, and market conditions.

Disclaimer: To the fullest extent permitted by law, InteractXP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, even if advised of the possibility of such damages.

Maximum Liability: Our liability is limited to the amount you paid for services in the 12 months preceding the claim.

6. Your Responsibilities

As a client, you are responsible for:

  • Providing accurate information about your restaurant, services, and pricing
  • Ensuring you own or have authorization to manage the business accounts and profiles we access (Google Business Profile, social media, etc.)
  • Maintaining the confidentiality of login credentials and API keys
  • Complying with all applicable laws and regulations in operating your restaurant
  • Paying invoices on time according to the agreed schedule

7. Intellectual Property

You retain ownership of your business data, including restaurant information, customer lists, and reviews. InteractXP retains ownership of all marketing systems, templates, processes, and tools used to deliver services. You may not reverse-engineer, copy, or repurpose our proprietary systems without written permission.

8. Confidentiality

Both parties agree to maintain the confidentiality of sensitive business information shared during the course of service. This does not prevent either party from disclosing information as required by law.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of New York, and you irrevocably submit to the exclusive jurisdiction of the courts located in New York State.

10. Changes to Terms

InteractXP reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services following the posting of revised Terms means that you accept and agree to the changes.

11. Contact for Questions

If you have any questions about these Terms of Service, please contact us at hello@interactxp.com.

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